Privacy Policy

    This Privacy Policy puts forward the reasonable security practices and procedures which are adopted POONJI MITRA which is an investment platform, provided by KANCHAN GUPTA, which is registered with AMFI under ARN 175447, and is applicable to the use, disclosure, and sharing of sensitive personal data (“Personal Information”) provided by the registered users of the website www.POONJI MITRA.com (hereinafter referred as POONJI MITRA) and the Mobile App which is owned and operated by KANCHAN GUPTA. This policy equally applies to the visitors of Website and Mobile App. We value the trust you have to build on us, and we tend to provide with a convenient and safe online experience, and for that, we have executed various measures to provide protection, confidentiality, integrity, and security of your personal information during the transmission. We have explained how we protect your personal information on the website and App in this privacy policy.
    The Privacy policies adopted by POONJI MITRA are formulated to promote safe practices and activities. The services users who access the website of POONJI MITRA need to disclose and share the personal information and private data. As a responsible service provider, POONJI MITRA respects your trust and makes sure that your information is used only for the enhancement of website experience.

    We, in any case, do not intend to use your information for any marketing purpose and also make sure that the information provided by you is kept in a protective and encrypted environment.

    The Privacy Policy can be altered or modified anytime. Hence, it is advised to you to monitor and review the Privacy Policy from time to time to avoid any issue or problem. Privacy Policy is also coordinated with the statement of using this particular website.

    Collection of Personal Information

    Most of the features of our website require you to enroll or the register; these actions involve providing the necessary information and details like email ID, password, address or any other kind of information. In the situation if you utilize the online services regarding the mutual fund, stock, IPO, Bonds, Lending transaction by visiting the Application, in such situation you need to provide or render the necessary personal information such as Name, Bank account number, telephone number or PAN while ensuring the registration or starting such online facilities. For enabling the transactions, the application has statutory rights to collect the customer’s personal information as it is mandatory requirement. All the personal information about customers should be shared, accessed and record with any other party like AMCS or RTAs or any licensed approved service provider as it enables to complete online transaction regarding the concerned investment product. At regular intervals, the website and application also asks for other private information or to render ancillary benefit of the services accessed by you. Therefore, you have the chance to accept or decline the request of the website that asks you to provide the confidential information.

    Use of Personal Information

    The application access and reveals the personal information provided by you as follows:

    • The application uses the information to confirm your subscription for the product that you have availed or tend to avail in future on the application.
    • To deliver any services related alerts or information that is relevant to your use of the services.
    • To examine application activity and also to modify the services that are offered by the company.
    • For conducting market research, analyzing issues related to troubleshooting, planning projects or for any other service enhancement activities.
    • To keep the third party that provides or renders the services to the POONJI MITRA informed of mandatory details in addition to restrictions posed by the privacy described above.
    • To improve the features of application so that it can be easily meet your needs and preferences whenever you require it.

    For some of this functions, we may utilize group organization, agents, contractors or any third party service provider. We may utilize them to support us in rendering the attributes of their application or website like; on our behalf, they can send email messages, for enabling the services and advising or contacting with you regarding any difficulty or trouble with operating such services. The Third party service providers are restricted by the privacy limitation that are related to the regulations mentioned in the Privacy Policy.

    Sharing and Disclosure of Personal information

    We will not share, trade or disclose your confidential data or information with closely associated or not directly associated with any third party. Moreover, we will also not expose your private information to any other third parties except as referred to in the preceding section and also to the one that:

    • Ensures availability of products and services
    • Deals in written report generation
    • Conforms to some lawful requirements or abide by judicial process
    • Makes use of proper terms and conditions of the products and services
    • Doesn’t restrict the involvement of POONJI MITRA, its associate, third party or any other persons

    Refund Policy

    If your POONJI MITRA account is suspended or cancelled due to any unforeseen reason, you will not be able to make any payment. Still, if there is deduction of amount from your bank account, the amount will be refunded to your account as per your bank’s policies. Please note that POONJI MITRA is not liable to refund amount to the user if the amount is deducted due to technical errors occurring at payment gateway’s end or due to altered banking procedures. It is also worth mentioning that POONJI MITRA does not deduct any amount as joining fees or annual subscription fees.

    Cancellation Policy

    POONJI MITRA may cancel or terminate this Agreement with you at any time on a single notice:-

    As a user, you are free to modify or cancel the payment by passing on instructions as mentioned to you. POONJI MITRA is not liable for any known or unknown reasons, if you are not able to follow the payment instructions or fail to make the payment on payment due date; payment process is designed to follow its due course if you are not able to stop or fail to implement the instructions as required on the due date. In case of such failures, POONJI MITRA reserves the right to levy penalty in case of non- compliance of payment instruction by the user, however, only after informing the customer in advance.
    POONJI MITRA is not liable for any damage or financial obligation arising out of their use of third party sites, Bank or Partner Merchant services. You agree that in any such instance, POONJI MITRA cannot be held responsible for the impending loss/damage and that you will not hold the company liable for cancellation or discontinuation of your account.

    The brokerage that we received on investment made by the client ranges from 0.05% to 1.5%per annum of the investment value depending upon the fund and amc chosen. Brokerage is being paid by the amc and is not being charged to the customer. Please note that we do not charge any fees for the transaction in the form of convenience fees from the client